PRIVACY POLICY regarding the processing of personal data
1. GENERAL PROVISIONS
1.1. This Privacy Policy (hereinafter – “Policy”) defines the procedure of personal data processing and measures to ensure the security of personal data in “Laboratory of inner beauty” LLC (hereinafter – “Operator”) in order to comply with the requirements of the Federal Law of 27.07.2006 № 152-FZ “On Personal Data” and other regulatory legal acts.
1.2. The use of the glutme.ru website means that the user unconditionally agrees with this Policy and the terms of personal data processing specified in it.
1.3. In case of disagreement with the terms of the Policy, the user must stop using the site.
2. BASIC CONCEPTS
2.1Personal data – any information relating to a directly or indirectly defined or identifiable natural person (subject of personal data).
2.2 The Operator – “Laboratory of Inner Beauty” Ltd, which independently or jointly with other persons organizes and carries out the processing of personal data.
2.3Processing of personal data – any action or set of actions performed with or without the use of automation means with personal data.
2.4.User – any natural person using the glutme.ru website.
3. OPERATOR INFORMATION
Full name: Limited Liability Company “Laboratory of Inner Beauty”
Responsible person for organization of personal data processing: Legkaya Evgeniya Romanovna
4. PURPOSES OF PERSONAL DATA PROCESSING
The Operator processes personal data for the following purposes:
4.1. Placement of orders for the purchase of goods remotely through the website glutme.ru
4.2. Preparation, conclusion and execution of the sale and purchase agreement
4.3. Ensuring delivery of goods
4.4. Processing of payments and refunds
4.5. Providing customer support
4.6. Informing about new products and promotions (if agreed)
4.7. Fulfillment of the requirements of the legislation of the Russian Federation
5. LEGAL GROUNDS FOR PROCESSING
5.1. The processing of personal data is carried out on the basis of:
consent of the personal data subject to the processing of his/her personal data;
the need to fulfill a contract to which the personal data subject is a party;
the need to exercise the rights and legitimate interests of the operator or third parties.
6. COMPOSITION OF PROCESSED PERSONAL DATA
6.1. The following personal data is processed when placing an order:
surname, first name, patronymic
phone number
e-mail address
delivery address
Bank card details (if paying by card)
6.2. Automatically collected data:
IP address
cookie information
browser information
access time
the address of the page from which the transition was made
6.3. The Operator does not process special categories of personal data (data on race, nationality, political views, religious beliefs, state of health, intimate life).
7. METHODS AND TERMS OF PERSONAL DATA PROCESSING
7.1. Personal data processing is carried out in a mixed way (with and without the use of automation tools).
7.2. Personal data is processed using the following main methods:
gathering
entry
systematization
accumulation
storage
clarification (update, change)
extraction
utilization
transfer
blocking
deletion
annihilation
7.3.Retention periods for personal data:
personal data of customers are stored for 3 years from the date of the last order
data on orders and payments are stored for 5 years in accordance with the requirements of tax legislation
cookies are stored for up to 1 year
server logs are stored for up to 6 months
8. TRANSFER OF PERSONAL DATA TO THIRD PARTIES
8.1. Personal data may be shared with the following categories of recipients:
Delivery services (to ensure delivery of goods)
Payment systems (for payment processing)
State bodies (in cases stipulated by legislation)
8.2. Personal data shall be transferred only to the extent necessary to achieve the purposes of processing.
8.3. There is no cross-border transfer of personal data.
9. PERSONAL DATA PROTECTION MEASURES
9.1. The Operator shall take the necessary legal, organizational and technical measures to protect personal data from unlawful or accidental access, destruction, modification, blocking, copying, provision, distribution.
9.2. Defense Measures Applied:
appointment of the person responsible for the organization of personal data processing
limitation of persons having access to personal data
data protection application
exercising internal control over compliance of personal data processing with legal requirements
10. RIGHTS OF PERSONAL DATA SUBJECTS
10.1. The subject of personal data has the right to:
receive information about the processing of his/her personal data
demand clarification, blocking or destruction of personal data
withdraw consent to the processing of personal data
appeal against the operator’s actions to Roskomnadzor or in court
10.2 To exercise their rights, the subject of personal data may contact the operator at info@glutme.ru or by phone at +7 (903) 737-77-13.
10.3. The request must contain:
surname, first name, patronymic of the personal data subject
number of the main identity document
information on the date of issuance of the document and the issuing agency
information confirming the participation of the personal data subject in relations with the operator
10.4 The term for consideration of the request is 10 days from the moment of its receipt.
11. WITHDRAWAL OF CONSENT TO PROCESSING OF PERSONAL DATA
11.1. The personal data subject has the right to withdraw consent to the processing of personal data.
11.2 To withdraw consent, a written application should be sent to the e-mail address info@glutme.ru with the subject “Withdrawal of consent to personal data processing”.
11.3. The application must include:
surname, first name, patronymic
the phone number or e-mail address provided during registration
Signature (for a written statement)
11.4. Withdrawal of consent does not affect the lawfulness of the processing of personal data prior to its withdrawal.
12. USE OF COOKIES
12.1. The site uses cookies to improve site performance and provide personalized services.
12.2. Users can set their browser to refuse cookies, but this may limit the functionality of the site.
12.3. The information collected by cookies does not contain personal data and is used to analyze traffic and improve the performance of the site.
13. PRIVACY POLICY CHANGE
13.1. The Operator has the right to make changes to this Privacy Policy.
13.2. The new edition of the Policy comes into effect from the moment of its posting on the website, unless otherwise provided by the new edition.
13.3. The current version of the Policy is always available on the page at: glutme.ru/privacy
14. FURTHER RELATIONSHIP
14.1 All questions and suggestions regarding this Privacy Policy should be sent to the following e-mail address: info@glutme.ru
14.2 When applying to Roskomnadzor: Department of the Federal Service for Supervision of Communications, Information Technologies and Mass Media for the Central Federal District, address: 117997, GSP-7, Moscow, Starokashirskoye Shosse, 2, k. 10.
Effective Date: 30.05.2025 Document version: 1.0
This Privacy Policy is developed in accordance with the Federal Law of 27.07.2006 No. 152-FZ “On Personal Data”.
